SUNDARA SKIN AND VERDURE

PRIVACY POLICY

Effective Date: September 14, 2026

Sundara Skin and Verdure ("Sundara," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have, in connection with our website, our online store, and our in-studio services.

1. Information We Collect

We may collect the following categories of information:

—  Contact information you provide when booking, such as your name, email address, phone number, and mailing address.

—  Health and skin history submitted through our digital intake forms, used solely to provide safe and appropriate services.

—  Payment information processed through our booking software and Shopify store. We do not directly store full payment card details; these are handled by our third-party payment processors.

—  Order and purchase history for products bought through our online store.

—  Website usage information, such as pages visited and general browsing behavior, collected automatically through cookies and similar technologies.

—  Communications you send us, including emails, booking notes, and any information you choose to share.

2. How We Use Your Information

We use the information we collect to:

—  Schedule, confirm, and provide services to you safely and effectively.

—  Process payments and fulfill product orders.

—  Communicate with you about appointments, orders, and — with your consent — promotions or studio updates.

—  Maintain accurate client records, including relevant health/skin history for your ongoing care.

—  Improve our website, services, and client experience.

—  Comply with legal and regulatory obligations.

3. Health & Skin History Information

Information collected through our intake forms is treated as confidential and is used only to inform the services we provide to you. It is not sold, and it is shared only with the specific team member(s) providing your treatment, or as required by law. Please note that Sundara is an esthetics studio, not a medical provider, and information you share with us is not protected under HIPAA in the way it would be with a healthcare provider — though we hold it to a high standard of confidentiality regardless.

4. How We Share Information

We do not sell your personal information. We may share information with:

—  Service providers who support our business operations, such as our booking software provider, Shopify and its payment processors, and email/marketing platforms.

—  Professional advisors, such as accountants or attorneys, where necessary.

—  Law enforcement or regulators, where required by law.

5. Cookies & Website Technologies

Our website may use cookies and similar technologies to remember your preferences, understand how visitors use our site, and support booking and e-commerce functionality. You can control cookies through your browser settings; disabling cookies may affect certain website features.

6. Data Retention

We retain client information, including intake form data, for as long as reasonably necessary to provide services, maintain business records, and meet legal or insurance requirements. You may request that we delete your information, subject to Section 7 below.

7. Your Choices & Rights

Depending on your location, you may have the right to:

—  Request access to the personal information we hold about you.

—  Request correction of inaccurate information.

—  Request deletion of your information, subject to our legal and recordkeeping obligations.

—  Opt out of marketing communications at any time, by using the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, contact us at info@sundarasv.com.

8. Children's Privacy

Our services and website are not directed at children. Clients under the age of 18 must have parental or guardian consent, and a parent or guardian present, to receive services.

9. Third-Party Links

Our website may link to third-party sites, including our Shopify store, social media, and payment processors. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Text Messaging (SMS) Communications

If you provide your mobile phone number when booking an appointment or otherwise interacting with Sundara Skin and Verdure, you may receive text messages from us related to your appointments and our services, including appointment confirmations, reminders, rescheduling or cancellation notices, and occasional studio updates. Message frequency varies depending on your activity with us.

Message and data rates may apply. Message frequency may vary.

You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. You may reply HELP for assistance. After opting out, you will no longer receive text messages from us unless you opt back in.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except as necessary to provide the text messaging service itself (such as our booking and messaging platform, Boulevard) or as required by law.

Carriers are not liable for delayed or undelivered messages. Standard message and data rates may apply based on your mobile carrier plan.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

13. Contact Us

Questions about this Privacy Policy can be directed to:

Sundara Skin and Verdure Email: info@sundarasv.com